Support

Answers to common questions, and how to reach us.

Need help?Email support@brighterdays.live and we'll get back to you, usually within two business days. Include your phone model and a screenshot if something isn't working.

Signing in

I didn't get my sign-in code

Check your spam and Promotions folders for an email from Brighter Days. Codes can take a minute to arrive. If you tapped "Send me a code" several times, use the newest code, or wait a minute and try once more.

My code says it didn't work

Codes expire after a short time and only the newest one works. Tap "Use a different email", enter your email again, and use the new code.

Ideas and relics

How do ideas get verified?

Each idea shows how it's checked: a receipt scan, a photo, a screenshot, a short write-up, a focus timer, or a GPS walk or route. Once the proof passes, your relics are added right away.

My receipt or photo didn't pass

Make sure the photo is clear and well lit, and that today's date and the item are readable. Each receipt or photo can only be used once. You can try again with a clearer photo; there's a daily limit on proof checks.

My timer stopped

Timers stop if you leave the app, switch apps or lock your phone, and then you can start again. On Android, accept the "Pin app" prompt so you aren't pulled away by accident.

My walk or route didn't count

Walks need the minimum time and distance at walking pace. Routes need most of the trip to be on streets you haven't logged before. For the best results, keep the app open on your screen during the walk, and stay somewhere with a clear view of the sky.

Can I swap an idea?

Yes, once per day. New ideas arrive at midnight your time.

What happens at Angelic?

At 1,000 gold relics you become Angelic. From then on, ideas earn angel relics, which unlock the Guardian, Seraph and Archangel ranks.

Friends and Nearby

How do I add a friend?

Find your friend code in Settings and share it, or tap "Invite a friend". Your friend enters the code on the Friends tab.

Who can see where I am?

No one, unless you turn on Nearby. Even then, other players see only your approximate distance, rounded to about 1 km. Turn it off anytime in Settings.

Deleting your account

In the app, open Settings → Delete my account and confirm. This permanently deletes your account and game data right away. If you can't access the app, email support@brighterdays.live from the email address you sign in with, and we'll delete it for you.

See our privacy policy for details on what's deleted.